Our After-Sales Service provides you with advice, technical assistance and warranty; all essential services for your peace of mind :
• advice and assistance for your winery installation,
• local field service, provided by authorized and supported by technicians of Bucher Vaslin After-Sales Service,
• guarantee against defects in materials and workmanship,
• spare parts’ inventory for minimum 20 years of use.

Please fill out the AEM form for service requests.


Connect offers our customers a new dimension of services. With Connect program, you can remotely supervise and monitor your Bucher Vaslin equipment. Thanks to a secure access in real time, you can follow the work in progress, analyze the results obtained and be alerted in case of faults. From the application Winect to online services, our customers have a complete service offering that saves time and works in serenity. With our Assist programs, we can respond instantly to your questions to have a optimal machine productivity and minimize lag time.